01
Catalogue & discovery
Organise products, variants, categories and search so customers can find and compare relevant items.
FMN CAPABILITIES / BUILT AROUND YOUR BUSINESS
E-commerce platforms.
From discovering a product to completing an order.
Online stores and B2B ordering portals that connect products, payments, shipping and inventory.
Clear scope. Reviewable progress. Documented handover.
FMN / 06SERVICE BLUEPRINT
COMMERCE
From a need to a working solution.
01
Catalogue & discovery
02
Cart & checkout
03
Order operations
04
B2B & customer accounts
01 / WHY THIS SERVICE
Value starts with a real problem.
An online store succeeds when product discovery, payment and fulfilment form one understandable journey. Connecting the storefront to stock and operations helps your team manage orders as clearly as customers place them.
Does this sound familiar?
Sales and inventory are spread across disconnected channels and checkout creates friction.
01
A complete purchase journey
02
Clearer order visibility
03
Less duplicated inventory entry
These are goals to review together; success measures depend on the agreed scope and your starting point.
02 / INSIDE THE SCOPE
What do we actually work on?
Connected capabilities, shaped to your project. The proposal defines which parts are included and what each one delivers.
02
Cart & checkout
Design address entry, shipping options, discounts and payment confirmation with clear recovery paths.
03
Order operations
Connect order states, inventory, delivery and returns to the tools your team uses.
04
B2B & customer accounts
Add account history, repeat ordering or business-specific pricing and approvals where the project requires them.
03 / FROM DISCOVERY TO HANDOVER
Clear steps. Tangible outputs.
- 01
Understand & define
We review your current situation, users and constraints, then agree on scope, responsibilities and acceptance criteria.
- 02
Design the solution
We make the proposed journey or technical approach reviewable before implementation, with clear decisions and dependencies.
- 03
Implement & review
We design the buying journey, integrate agreed payment and delivery providers and test the order lifecycle.
- 04
Validate & hand over
We review the agreed outputs with your team, record remaining actions and hand over the documentation needed for the next step.
THE PRACTICAL HANDOVER
What do you walk away with?
Reviewable, usable outputs checked against the scope we agree together.
- Product catalogue, cart and checkout
- Payment, shipping and inventory integrations
- Order management, returns and sales reporting
04 / WHERE IT FITS
A solution that fits your context.
Who is it for?
Retailers, wholesalers and businesses launching digital sales.
Illustrative project possibilities, rather than claims of completed client work.
Can you connect our payment and shipping providers?
We assess their supported APIs, contracts and sandbox access, then agree on integrations and test successful and failed order scenarios.
Can we migrate an existing store?
Yes, following an audit of products, customers, orders and redirects. We plan data validation and cutover so the team knows what moves and what needs special handling.
What should an online store proposal include?
The proposal should define product variants, checkout, payments, shipping, order administration and required inventory links. Content migration, provider fees and ongoing store support should also be clear.
How are scope, timing and cost agreed?
We review your goals, existing systems and required outputs first. The proposal defines deliverables, responsibilities, dependencies and commercial terms. Optional features and ongoing support are agreed explicitly.
Capabilities that work together.
All capabilitiesYOUR NEXT STEP
Let’s make your next idea work.
Tell us where you want to go. We’ll start with your challenge and shape the way forward together.